A man wearing glasses and a dark patterned button-up shirt standing in front of a brick wall.

Who is the Broken Quality Initiative?

The Broken Quality Initiative was founded by Jim Lehner in 2024 as a response to the pervasive lack of knowledge of variation in business and industry. A graduate of Worcester Polytechnic Institute (WPI) with an undergraduate degree in Mechanical Engineering and a graduate degree in Manufacturing Engineering, Jim’s professional experience has exposed him to variety of problems in a variety of industries (automotive, aerospace, industrial machining, medical device, healthcare).