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Regardless of the product, project, or industry, experience contuously reveals the same underlying pattern: understanding variation is the key to managing the chaos of manufacturing. When we fail to understand variation, we fail to recognize that, no matter how hard we try, no two manufactured parts, assemblies, products, or services will ever be the same. Whether we like it or not, variation is always at work.

Flowchart outlining the logic for determining if a process is predictable

If you’re done with “thinking” about how to solve manufacturing and quality problems instead of doing the work that actually eliminates them, The Broken Quality Initiative here to help. For over a century, the theory, tools, and techniques that we use have proven their utility time and time again. It is time that you started benefiting from them too.